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Ability to change the wording/title of documents ourselves

In RepairQ, "tickets" are basically what any other POS would call a "sales order" until it's invoiced and become an actual "invoice"... and "Billing Agents Invoices" are in fact what anyone else would call a statement of account. We do understand ...
Cindy Larrivée 23 days ago in Invoicing / Billing Agents 0 Needs review

Annual Inventory Count

Annual inventory counts are a must for retailers. Not only for inventory valuation, but also for inventory count accuracy. The ability to have multiple users simultaneously scan every single item in the store and submit those counts as JOINT count...
Tristan Seagraves about 1 year ago in Inventory 0 Needs review

Changing color for the part status icon on ticket pulled/back ordered

It would be nice to be able to change the color of the "pulled" and "back ordered" icon on a ticket as it would help employees to track if the part is in stock or not easily.
Marc-Andre Hubert 10 months ago in Tickets 1 Needs review

Receive Purchase Order Inventory by Scanning Items

Allow users to scan inventory on the PO edit screen to receive it. Receiving everything by manually entering quantities is a long process for big orders and mixed product. Something related to the 'begin count' function of an inventory count. Scan...
Guest over 1 year ago in Inventory 0 In R&D

Notifications on dashboard about updates on tickets you are working on.

for instance, I have a tech working on a device. They have put it aside for an approval. The customer approves. We put the device back in line. It would be nice to have a notification in repairq that a ticket was updated. Then they can go read the...
Sandra Nunley 6 months ago in Misc / Other 0 Needs review

Multi-Location Ecommerce Integration

Create an integration between RepairQ and Shopify so that a repair store customer can browse the ecommerce site and place orders with the option to buy available stock and pickup in store. (SM)
James Schellhorn over 1 year ago in Integrations 3 In R&D

Change wording from "Pin" To "Pin/Password".

Clients are concerned that they can only use small numerical Pins instead of any Alphanumeric Passwords, which they can do. I think re-wording the areas in RepairQ where a Pin is entered would help clarify that they can use a more secure password.
Guest about 1 year ago in Tickets 0 Needs review

Duplicate Catalog Items

We need to have the ability to duplicate catalog items.
Anthony Abbatello 3 months ago in Catalog 0 Needs review

Ticket Notes should be Searchable

Ticket notes usually contain key information regarding a customer's repair and sale history. Many users have encountered a situation where they need to pull up a ticket, but they don't know any details for the ticket: customer name, phone number, ...
Guest 5 months ago in Tickets 0 Needs review

Ticket Queue - Keyword Search Information in the Items/Devices Column

Performing a search in the Ticket Queue does not reference results for the Item/Device field. You can search by a device's IMEI device only. This is very restricting for users who are relying on other context of a repair/sale to find a ticket. Sto...
Guest 5 months ago in Tickets 0 Needs review