All ideas

A struggle that we have as a multi-unit operation is staying on top of many websites where customers may be messaging us. Google, Facebook and Instagram are the main ones. We can potentially miss a warm lead if we don't respond to them within just...

Will it be possible to add our own custom ticket statuses that fit better to our business rather than just changing the name of the status - Thomas Kirschbaum

From Thomas Kirschbaum

Build an integration to automatically adding appointments in repairq to a calendar of our choice? - Thomas Kirschbaum

It just seems to me like the quote tickets shouldn't affect inventory and we should be able to close it if the customer declines the repair without having to take the parts off the ticket. - Shelly Hartman Grahovac https://www.facebook.com/groups/...

Is there anyway to have RepairQ integrate with my phone for call tracking? - Carl Burfiend https://www.facebook.com/groups/repairqusergroup/permalink/2457577847820750/?__cft__[0]=AZX6AdXsz_b9kOs6MWkisPJMAXf7-mMQUF71tKUhk0x7QokCQg5mChedgOrG0noE7pmk...

I would like to see the following modifications to the quote process. First, it should not pull inventory automatically. We do a lot of quotes with our current system that don't get ordered. That's not an issue because it has no impact on inventor...

We need an ability to convert phones entered in via phonecheck to WholeCell into refurbishment tickets in repairQ to account for parts inventory / cost - and then back into WholeCell to update the price so we can list the phones for sale! Would sa...

Ability to put in a blocked out period indicating technicians lunch break. So employees know not to schedule repairs due during that time.

Can we have an Item Labels called "Display Item Label Info" so I can make labels for items on display to customers without having to change my inventory item label info back and forth every time I want to add an item with a pricing label that is c...