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A place to share your ideas and help improve RepairQ
Status Needs review
Categories Tickets
Created by Guest
Created on May 4, 2022

Ticket Notes should be Searchable

Ticket notes usually contain key information regarding a customer's repair and sale history. Many users have encountered a situation where they need to pull up a ticket, but they don't know any details for the ticket: customer name, phone number, etc, but they recall specific notes that were on the ticket. Things are search-driven these days. Users should be able to find the information they leave on a ticket, rather than that information becoming nearly useless or unable to be referenced after closing out a ticket.

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