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A place to share your ideas and help improve RepairQ
Status Future consideration
Categories Tickets
Created by Guest
Created on May 19, 2021

Return Repair process needs to be changed

Return Repairs are difficult for the customer in many ways- taxes are not always correctly formulated, and if a customer wants to do a partial refund to the customer for having to do a return repair, (specifically for a 2nd return repair where the 1st return repair charge was waived) in order to account for refunding taxes charged on the original repair. People need to be able to refund from the original payment method, but it's not always possible because it's only allowed on the original ticket (but not allowed if all items on that ticket have already been returned.)

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