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A place to share your ideas and help improve RepairQ
Status Needs review
Categories Tickets
Created by Guest
Created on Jun 22, 2021

Color Coding Customers by Behavior - Mr. Fixit Repair

(copied from Zendesk) I would like a way to color code customers. (example: red might mean problem or issue customer. Green meaning Customer is in good standing with the store or business.

I would recommend more colors so stores can set the mean internally. So I see a purple, black, yellow then could mean different things for my employees.

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  • Britt Bay
    Sep 13, 2021

    You may be able to temporarily address this by going to a customers profile and then adding a note and flagging as important. The note will then pop up when you add the customer to the ticket